Our Services
Our Advocacy Services
Care Act Advocacy
Supporting adults during Care Act assessments, care planning, reviews and safeguarding enquiries.
We provide independent advocacy to adults who may have difficulty understanding or participating in Care Act processes. Our role is to ensure individuals are fully involved in decisions about their care and support.
We help individuals:
• Understand their rights under the Care Act
• Prepare for assessments and meetings
• Express their views clearly
• Challenge decisions where necessary
• Participate fully in safeguarding processes
Children’s Advocacy
Supporting children and young people involved in care, safeguarding and statutory review processes.
We provide independent advocacy to ensure children and young people are listened to, understood and meaningfully involved in decisions that affect their lives. Our role is to stand alongside them, helping them navigate complex systems with confidence and clarity.
We help young people:
• Express their views
• Participate in review meetings
• Understand care decisions
• Challenge unfair treatment
• Be heard within statutory systems
Independent Mental Health Advocacy (IMHA)
Supporting individuals detained under the Mental Health Act, subject to Community Treatment Orders, or receiving certain mental health treatments.
We provide independent advocacy to ensure individuals understand their rights and are fully involved in decisions about their care and treatment.
We help individuals:
• Understand their rights
• Access legal advice
• Prepare for tribunal hearings
• Communicate with professionals
• Participate in care planning meetings
Independent Mental Capacity Advocacy (IMCA)
Supporting people who lack capacity and have no appropriate family member or representative to consult.
We provide statutory IMCA support when significant decisions are being made on behalf of a person who cannot make that decision themselves. Our role is to ensure the individual’s past and present wishes, feelings, beliefs and values are properly considered.
IMCA support is provided where decisions relate to:
• Serious medical treatment
• Long-term accommodation moves
• Safeguarding enquiries
• Deprivation of Liberty safeguards
Complaints & Representation
Supporting individuals to raise concerns and navigate formal complaints procedures across health and social care services.
When individuals feel unheard, unfairly treated or dissatisfied with services, we provide structured advocacy support to help them pursue their concerns appropriately and confidently.
We support individuals to:
• Understand complaint procedures and timescales
• Draft clear and effective correspondence
• Prepare for complaint meetings and investigations
• Present their concerns professionally and assertively
• Escalate complaints where necessary
How Our Advocacy Services Support You
Our experienced advocates provide independent support during assessments, reviews, safeguarding enquiries and mental health processes. We ensure individuals understand what is happening and are able to participate confidently in decision-making.
Choice and Control
Independent Representation
Safeguarding-Led Practice
Person-Centred Approach
Need Independent Advocacy Support?
We provide confidential, impartial advocacy for children and adults involved in health, social care and safeguarding processes.
95%
Positive Feedback
25+
Years Experience
100+
Client Supported
100%
Independent