About Us
ABOUT THE VAULT
Who We Are
95%
Positive Feedback
25+
Years Experience
100+
Client Supported
100%
Independent
Modern Slavery & Human Trafficking Statement
The Vault Unlocking Potential CIC is committed to ensuring that modern slavery, human trafficking, exploitation, and coercion have no place within our organisation, our services, or our supply chains.
Our Commitment
We provide statutory and non-statutory advocacy, community support, and specialist assistance to vulnerable individuals across the North East. Because we work closely with people who may be at increased risk of exploitation, we take our responsibilities seriously.
- We operate with integrity, transparency, and a zero-tolerance approach to modern slavery.
- We expect the same high standards from all staff, volunteers, partners, and suppliers.
- We maintain clear safeguarding procedures to identify and respond to concerns.
- We ensure all staff and volunteers receive training on exploitation, trafficking indicators, and safe reporting routes.
Our Supply Chains
Our supply chains are simple and low-risk, limited mainly to office space, IT systems, and professional services.
We conduct proportionate checks on suppliers and will not work with any organisation involved in unethical or exploitative practices.
Reporting & Whistleblowing
We encourage anyone connected to The Vault — including staff, volunteers, clients, and partner organisations — to report concerns.
Our safeguarding and whistleblowing procedures ensure concerns can be raised safely, confidentially, and without fear of retaliation.
Continuous Improvement
We regularly review our policies, training, and safeguarding practices to ensure we remain vigilant and responsive as our organisation grows.
Independent Advocacy for Children and Adults
Care Act Advocacy
Supporting adults during Care Act assessments, reviews and safeguarding enquiries.
Independent Mental Health Advocacy
Advocacy for individuals detained or subject to the Mental Health Act.
Independent Mental Capacity Advocacy
Support for people who lack capacity and have no appropriate representative.
Need Advocacy Support? Speak to our team today. Make a Referral
Trust & Security
Commitment
Accessibility
Client First
How Our Advocacy Services Support You?
- Independent and impartial
- Experienced statutory advocates
- Safeguarding-led approach
- Person-centred practice
- Clear communication
- Local knowledge of health and social care systems
OUR CLIENTS FEEDBACK
What People Say About The Vault
Fraser Neill
Chief Executive Officer
Foundation For Good
Kayleigh Mullaney
Advocacy Client
C. Tyler
Service User
Fraser Neill
Chief Executive Officer
Foundation For Good
Kayleigh Mullaney
Advocacy Client
C. Tyler
Service User
Need Independent Advocacy Support?
We provide confidential, impartial advocacy for children and adults involved in health, social care and safeguarding processes.